Privacy Policy

Effective Date: 13.08.2025

Last Updated: 13.08.2025

Welcome to TuneUpGame.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use:

Our WooCommerce online store (for purchasing products, credits, or merchandise)
Our TuneUpGame platform (for creating, joining, and managing practice game schedules)

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

a. Account & Profile Information

Name and username
Email address
Profile picture or avatar
Location (city, region, or GPS-based for event scheduling)

b. Store & Purchase Information

Billing and shipping address
Phone number (if provided at checkout)
Payment details (processed securely by third-party payment gateways — we do not store credit card numbers)
Purchase history and order details

c. Gameplay & Scheduling Information

Practice game schedules you create or join
Game attendance and participation history
Communication within game events (e.g., messages, comments)

d. Technical Information

IP address
Browser type and version
Device type and operating system
Cookies and tracking data (see Section 7: Cookies)

2. How We Use Your Information

We use your information to:

Process and fulfill orders placed in our WooCommerce store
Deliver physical products to your address
Credit your TuneUpGame account with purchased credits
Allow you to create and join practice games
Schedule and notify you of upcoming games or changes
Display your username, profile picture, and location in event listings
Communicate important service updates and promotional offers (you can opt out)
Improve our website, platform features, and customer support

3. How We Share Your Information

We will never sell your personal information. We may share your data with:

Service Providers: Payment processors, shipping carriers, email service providers
Game Participants: Limited profile details (username, picture, location) visible to others in your game
Legal Authorities: When required by law, court order, or to prevent fraud or abuse

4. Data Retention

We keep your personal data for as long as:

Your account is active, or
Needed to provide services, comply with laws, resolve disputes, and enforce agreements.

Order records are retained for at least 6 years for tax and accounting purposes.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to certain processing activities
Receive a copy of your data in a portable format

You can exercise these rights by contacting [privacy@tuneupgame.com].

6. Security Measures

We implement safeguards to protect your data, including:

SSL encryption for all site traffic
Secure payment processing via PCI-compliant gateways
Limited employee access to personal information
Regular system security reviews

7. Cookies and Tracking Technologies

We use cookies to:

Remember login sessions
Store shopping cart contents
Analyze site usage and improve performance
Deliver personalized content

You can manage or disable cookies in your browser settings, though some features may not work without them.

8. Third-Party Services

Our services may link to or integrate with:

Payment processors (Stripe, PayPal, etc.)
Shipping providers (UPS, FedEx, postal services)
Social media logins or sharing tools

These providers have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and stored in the U.S. or other jurisdictions where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

TuneUpGame

Email: [contact@tuneupgame.com]

Website: https://tuneupgame.com